delivery policy

We currently deliver to Calgary, Edmonton, Saskatoon, Vancouver, and Winnipeg. We have outlined delivery date cutoff times here: Inspired Go FAQ Page. Following your delivery, the condition and consumption of the meals are at your own risk, and you are solely responsible for the proper storage, use, and consumption of your selected meals.


Delivery times and dates are estimates and can vary due to unforeseen circumstances such as weather conditions and other factors that may be out of our control. If such event arises we will contact you through email and in most situations will adjust delivery to the following day. We will outline the details of the delay and the adjustment in our email. In the event that you are unable to accept the delivery once we have adjusted the delivery day, we will issue a credit to your account for the amount of your order or will refund you for the amount of your order.

 

Once you have selected a delivery day and paid for your order, you are responsible for the total value of your order if we are unable to complete your delivery at your confirmed address on the specified day. Adjustments to your delivery day can be made during business hours prior to our order cutoffs by emailing us at info@inspiredgo.ca. You are also responsible for ensuring that valid and up to date information is submitted. This includes, but is not limited to: Unit Number, Phone Number, and Buzzer/Access Code for your building.


Your order is considered delivered once our delivery team has placed your order at your residence. Unless otherwise specified in the delivery notes, this includes:

  • At your front doorstep in a home.
  • With the receptionist or at the front door of a business.
  • In the lobby of an apartment building if no apartment number is provided.

We will presume that anyone present in the specified location is authorized to receive delivery on your behalf. If no persons are present, your order will be left unattended in the most fit location at your delivery address. You are responsible for ensuring that we are given the best instructions for making your delivery successfully.